Frequently Asked Questions
Is your Cleanser/Conditioning product all natural?
Chaz is committed to including natural herbs and botanicals in all of his products.
Can WEN products be used on hair extensions?
Please consult with your hair extension stylist for the best hair care methods for your specific type of extension.
Can I use my regular styling tools?
Before using any heated styling tools, you should first apply the WEN Anti-Frizz Styling Creme to help protect against heat damage.
Does this work well on African American hair?
WEN works on all hair types. Chaz has many African American clients who have had great results with WEN.
What is the difference between the regular cleansing conditioner and SIXTHIRTEEN?
SIXTHIRTEEN is the perfect partner to use in combination with your WEN® Cleansing Conditioner. Formulated with 25 oils and extracts; 11 amino acids, glycerin and panthenol, it’s designed to help moisturize and nourish the hair. Sulfate-free. Can also be used in the shower as a deep conditioning treatment.
Can I return my WEN® products if I am not satisfied?
WEN® comes with a 60 day money back guarantee - a benefit you won't find even in the finest hair salons! If for any reason you are not absolutely delighted with WEN, simply return your products within 60 days of receipt for a refund of the purchase price (less S&H) - even if the containers are empty!